Due to the hand-made nature of many of the musical instruments on WorldMusicalInstruments.com as well as their popularity, we are sometimes out of stock on particular instruments until we receive our next shipment from overseas. If you select an item that is out of stock, we will contact you by email (please accept email from accuvis.com, our corporate email, and worldmusicalinstruments.com) to inform you of the estimated availability of the item. We will ask if you want to place an item on backorder, or potentially substitute a similar instrument if one is available, or if you prefer to cancel your order. We do not charge your credit card until the item ships. We pledge to keep you informed so that you will know when you can start enjoying your new musical instrument!